Yes. Tell us how you plan to use it, your approximate quantity and delivery country. We can help you compare options and prepare a quote. You do not need to know every detail before contacting us.

Available shipping methods and the final price are shown at checkout. Tracked Japan Post International Air Packet and EMS options are available for eligible U.S. Trial Set orders, alongside DHL. The cost depends on your destination, packed weight and service. In-stock items are normally dispatched in 2–5 business days after payment; transit time is additional. Import duties, taxes or carrier fees may apply separately.

For the six-variety Trial Set, the six separate plain silver foil pouches and standard packing are included. Bulk and custom repacking orders may have separate charges. Tell us the pouch sizes and quantities you want, and we will work out the details with you.

Contact Mukoh Matcha with your order number and a description of the issue. For an incorrect or defective item, please contact us within 7 days of delivery, as described in our Legal Notice. For a delayed parcel, include any tracking details.