物流政策

International Shipping;

Mukoumatcha ships items to you directly from Japan through international shipping.
The delivery date shown in your order information is based on the assumption of a smooth delivery of your order.

Delivery may take longer than usual in the following instances:

• Delays during air transport
• Customs inspection for importation

International Shipping Cost;

In accordance with Japan Post’s regulations, shipping costs are calculated based on the weight, size and shipping destination.
You can confirm the exact shipping costs by proceeding to the order screen after placing the address in your shopping cart.

All Mukoh Matcha / Mukou Matcha orders are shipped directly from Japan

• Usually it takes 7-10 days to international delivery from JAPAN.
• It may takes about 2 weeks if you place the order while Japanese Holiday season.
• We use Japan Post for transportation. https://www.post.japanpost.jp/index_en.html